1.In Case of Emergency
(1) Telephone Numbers
In case of crime or traffic accident: Call the Police Station (TEL: 110)
In case of fire, serious injury, or sudden illness: Call the Fire Department (TEL: 119)

(2) How to make an emergency call from a public telephone (Emergency calls are free of charge)
‡@Pick up the receiver and press the emergency button.*If there is no emergency button, skip‡@
‡APress g119h or g110h
‡BExplain your emergency situation (crime, fire, traffic accident etc.)
‡CTell them your name; address or place where you are; and a building or landmark near you.

(3) Using an ambulance
The ambulance is a 24-hour free service. However, medical costs will be your own expense. While you are waiting for ambulance, please prepare insurance card, residence card and cash.
The ambulance will come with a red rotating light and sound a siren. It depends on the situation, but when you hear the siren, please go outside and wave your hands to signal an ambulance.
The ambulance can be used only when treatment is needed in the emergency. Please go to the nearby hospital by using the public transportation or taxi etc., when you are not seriously injured.

(4) If you are involved in an emergency, please report to the International Students Section and academic advisor as soon as possible. At the night or on holidays, please contact the university guardroom.
International Students Section of International Division@TEL: 0742-20-3240
University Guardroom@TEL: 0742-20-3214
A lot of housing in Japan consists of a combustible material. You should always pay close attention to the fire prevention. Especially, please take care about the handling of the heating apparatus and the gas, etc. when you going out, or sleeping. In case you find a fire or a fire is started by accident, call 119 (the Fire department), tell your neighbors and ask for help to extinguish the fire.
The extinction in the early stages is very important, but please evacuate immediately if not possible. When a fire reaches to a ceiling, you are too late to evacuate. Please note, do not lose the way out while you rivet your attention on the extinction. Please use a fire extinguisher for the extinction and do not pour water when a fire enters an oiled pan because it causes to build up a fire more.
Smoke is poisonous. Please cover your mouth with a wet towel, and keep your head down when you evacuate.
Japan is a country with many earthquakes. To reduce damage, it is very important to have daily preparations.

(1) Preparation for the earthquake
‡@It is recommended to secure large furniture (a wardrobe and a bookshelf, etc.) not to topple. Make sure you do not have things stored in high places.
‡APrepare a fire extinguisher or check where it is equipped beforehand.
‡BPrepare goods to take out in an emergency situation. Especially, keep your passport, residence card and insurance card within reach.
‡CParticipate in local fire drill, and make sure fire prevention measures with your neighbors.

(2) When an earthquake occurs
‡@Go under a table or desk and look to your own safety.
‡AOpen a window or door to secure an exit. However, do not panic and rush outside as injuries mostly are coused by a result of falling objects or flying glass.
‡BTurn off a main gas, and unplug unnecessary appliances.
‡CWhen a fire breaks out, try extinction by using a fire extinguisher.
‡DDonft get close to highly collapsible things outside such as wall or entrance gate etc.
‡EIt's important to get correct information by TV or radio.
4.Electricity E Water E Gas
In general, utilities (electricity, water, and gas) are not included in rent. You have to apply for each.
The voltage in Nara, located in the Kansai area, is 100V, and the frequency is 60Hz. Electricity in eastern Japan (from Fujikawa, Shizuoka Prefecture) uses a frequency of 50Hz. Please be aware of this and be careful when using electrical appliances.
City gas is not supplied in some areas in Nara City. Propane gas is used in those areas. Gas appliances vary depending on the types of gas. You should confirm which type of appliance would work at the gas company or related stores.
Contact information for each utility service is as follows.
When you start or stop using electricity in the apartment, you should contact each service company a few days before.

Electricity: Kansai Electric Power Co., Nara branchiTEL:0800-777-8810j ŠOther companies are also available.
Water: Nara City Enterprise BureauiTEL:0742-34-5200j
Gas: Osaka Gas Co., Customerfs Center, Living division, Hokubu (North) OfficeiTEL:0120-5-94817j
5.Payment Methods for Utility Bills
The following are the payment methods and other notices regarding utility bills.

(1) Automatic Transfer
Payments are withdrawn on a designated day from your savings account (bank account or postal savings). To complete the necessary procedures, ask a teller at the bank or a post office.

(2) Direct Payment
You make payments each time at the branch office of public-service companies, banks, or post offices.

(3) Payment after the deadline
You have to pay bills directly at the branch office of public-service companies.

(4) When moving
You make payments on your moving day. In such cases, you should contact service companies in advance. When you domestically move in Japan, sometimes it is possible to receive your invoice later by mail or arrange for automatic money transfer. Please contact each company to confirm.
(1) Cellular Phones
We recommend you to check plans and telephone fees at different telephone companies before you sign a contract.
When you contract with a cellular phone company, you need to bring an ID (such as your residence card or passport).

(2) Public Phones
In Japan, you can find public phones in downtown areas.
To use a public phone, insert 10-yen or 100-yen coins and/or a telephone card. You need to confirm which types are accepted when you use a public phone.
You can make international calls from public phones with gINTERNATIONAL TELEPHONEh sign.
7.Postal Service
(1) Receiving Mail
To receive a mail, you need to tell your address to your family or friends and ask them to send directly to you.
However, if it is necessary to send a mail to the university, you need to consult the International Students Section beforehand.

(2) Sending Mails or Parcels
Letters, parcels and cash can be sent by mail.
Letters are delivered by dropping them into a mailbox, but you need to go to a post office to send a parcel or cash.
When you write an address in English, you should write it clearly and correctly.
Parcels can be also sent by home delivery service. This service is provided at the Co-op (in University Union) and convenience stores with a home delivery company sign.
8.Post Office
In Japan, post offices are indicated with a gJPh sign.
Post offices deal with mail delivery service, postal savings, insurance and payment for utility bills. You can find several post offices around Nara Womenfs University, including Nara Central Post Office, Higashimuki Post Office and Houren Post Office.
In principle, post offices are open from 9 a.m. to 5 p.m. (4 p.m. for banking and insurance), Monday through Friday.
Nara Central Post Office extends their hours of operation and available on Saturday, Sunday and holidays. The operation hours and services they offer can be found on the web.
If your address change by moving, mails or other items sent to you can be forwarded to your new address. To use this service, you need to submit a notice of your new address to the nearest post office. The new address should be in Japan and the service is available for one year from the date of your application.
Postage for mail varies depending on type, size and weight. You can ask staff at the university or post office for the details.
Major newspapers are Asahi Shinbun, Mainichi Shinbun, Yomiuri Shinbun, Sankei Shinbun (all of them have morning and evening papers) and Nihon Keizai Shinbun, which specializes in economic news. Major English papers are The Japan Times, The Mainichi Daily News and The Daily Yomiuri. You can buy a newspaper at kiosks in train stations and convenience stores or apply for a subscription.
You can also read most of these papers and major magazines at the Academic Information Center.
10.Bank Account
Because in many cases scholarships are paid through a bank transfer, it is recommended to open a savings account as early as possible. To open a savings account, you need to take your ID (such as residence card, Residence certificate(Juminhyo), and Student ID Card). Please note that it may take a while to open an account at JP Bank for foreigners. This is due to the procedure to prevent money laundering and terrorist financing activities. Foreign currencies that can be exchanged to the Japanese yen vary according to banks.
Nanto Bank (central branch), MUFG Bank (Nara branch), Sumitomo Mitsui Banking Corporation (Nara branch) and other banks are available around the university.
In general, banks are open from 9 a.m. to 3 p.m. and closed on Saturdays, Sundays and national holidays. ATM service is available after office hours, Saturdays and Sundays. In this case, please note that an extra fee might be charged.
11.Garbage Disposal
Household garbage is collected by a city government. A designated pickup point and a scheduled collection days depend on areas. Ask your neighbors or city government.
Garbage is generally classified into burnable garbage, unburnable garbage, recyclable material (glass, tin, aluminum, plastic bottle, etc.) and large household garbage. You need to check how to classify garbage and always follow the rules.
As for disposal of large size household electric appliances, you might be required to pay a recycling fee. Please ask an electric appliance shop to collect your item.
12.TV and Radio
(1) TV
These are major TV channels available in Nara City.

Channel 1 ----- NHK (Japan Broadcasting Corporation)
Channel 2 ----- NHK Educational (Japan Broadcasting Corporation)
Channel 4 ----- Mainichi Television
Channel 6 ----- Asahi Television
Channel 8 ----- Kansai Television
Channel 9 ----- Nara Television
Channel 10 ---- Yomiuri Television

(2) Satellite Broadcasting
Satellite broadcasting can be received by installing a special receiver set, but a fee is required.
You can watch satellite broadcasting programs on TV in the Audiovisual Room of the University Union. Ask at the Student Welfare Section of the Student Support Division for instructions on use.

(3) Bilingual Broadcasting
If you have a TV equipped with a sound multiplex system, you can see news and other programs in English or original languages if they are broadcast bilingually.

(4) Radio
These are main radio stations available in Nara City.

558KHz --- Radio Kansai
666KHz --- NHK 1
828KHz --- NHK 2
1008KHz --- Asahi Broadcasting Radio
1143KHz --- Kyoto Broadcasting Radio
1179KHz --- Mainichi Broadcasting Radio
1314KHz --- Osaka Broadcasting Radio
87.4MHz --- NHK-FM
85.1MHz --- FM Osaka
76.5MHz --- FM CO.CO.LO (multilingual)
80.2MHz --- FM 802
89.4MHz --- ƒż-Station
89.9MHz --- Kiss FM
78.4MHz --- Nara FM

If you have any questions, you can ask your academic advisor, tutor, or university staff.